Cancellations and Refunds    

Short-Stay and Night-Stay Bookings:

NamasteyHomesFor Short-Stay and Night-Stay offers a complete refund (after deducting the transaction fees charged by our Payment Gateway Partner) for cancellations made 24 hours or more prior to check-in time. If a booking is cancelled within 24 hours of the booking date or check-in time, no refunds will be issued. In the case of no-shows or dissatisfaction with the service after checking in, no refunds will be given. Refunds are not applicable if a booking is modified to future dates, which were originally non-refundable under the 24-hour cancellation policy. *Please note that although your booking is confirmed with the hotel, it cannot be considered a confirmed reservation until NamasteyHomes double-checks with the hotel. Confirmed bookings are subject to room availability for hourly slots.

For Lemon Tree Hotels: No refunds will be provided if a booking is cancelled anytime before check-in or in the event of a no-show.

Extended Stay Bookings:

NamasteyHomesFor Extended Stay offers a complete refund (after deducting the transaction fees charged by our Payment Gateway Partner) for cancellations made 72 hours or more prior to check-in time. If a booking is cancelled within 72 hours of the booking date or check-in time, no refunds will be issued. In the case of no-shows or dissatisfaction with the service after checking in, no refunds will be given. Refunds are not applicable if a booking is modified to future dates, which were originally non-refundable under the 24-hour or 72-hour cancellation policies. *Please note that although your booking is confirmed with the hotel, it cannot be considered a confirmed reservation until NamasteyHomes double-checks with the hotel. Confirmed bookings are subject to room availability.*

Refunds will be credited to the same account used for the original payment and should be processed within 7-10 working days. However, it may take an additional 3-14 working days to appear in your account, depending on your bank’s processing time.