Terms and Conditions
Consent
Your use of this website is subject to the following Terms and Conditions along with the Privacy Policy and all other policies listed on the website under various captions and headings. The terms contained herein as well as those stated under various headings on the website, form an agreement regulating your relationship with NamasteyHomes with regard to the use of its services, by you. By accessing, viewing, browsing, caching, storing and/or otherwise using our website or any of our services, applications, contents, functions through whatever platform (hereafter collectively referred to as the “website”) and/or by completing a reservation, you acknowledge and agree to have read, understood, and agreed to the terms and conditions set out below (including the Privacy Policy) and agree to be bound by them with all applicable laws and regulations.
Eligibility
The use of Website and/or Application is available only to individuals and entities that can form legally binding contracts under applicable law. By accessing or using the Website and/or Application you represent and warrant that you are legally eligible.
Amendments
NamasteyHomes reserves the right, at its sole discretion, to amend/modify the Website (including but not limited to the Services and content present therein) or to amend these Terms & Conditions, at any time and without prior notice. NamasteyHomes also reserves the right to suspend or discontinue any aspects of the Website or Service at any time without prior information and without being liable for any direct or indirect loss as a result of such action. Your continuance in using the Website would be considered as an acknowledgment for acceptance of the modified Website or Services including these Terms & Conditions.
Use of Website
You may only use this website to make genuine and valid reservations or purchases. You may not use this website to make any fraudulent, false, or exploratory reservations. You will be financially liable for all uses of this website. You will be responsible to keep your passwords, login, and account information confidential. You confirm and undertake that the registration data, information/data provided or uploaded onto the Website/Application by the User: (a) shall not be false, inaccurate, misleading, or incomplete; or (b) shall not be fraudulent or involve the use of counterfeit or stolen Credit Cards; or (c) shall not infringe any third party’s intellectual property, trade secret or other proprietary rights or rights of publicity or privacy; or (d) shall not be defamatory, libellous, unlawfully threatening, or unlawfully harassing; or (f) shall not contain any viruses.
Indemnification
You agree to indemnify and hold harmless NamasteyHomes, its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from any and all third-party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of Services, violation of these Terms of Use, or infringement, or infringement by any other user of his/her/its account, of any intellectual property or other right of any person or entity. NamasteyHomes will notify you promptly of any such claim, loss, liability, or demand, and in addition to your foregoing obligations, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.
Limitation of Liability
In no event will NamasteyHomes be liable to any person for any direct, indirect, incidental, special, exemplary, or consequential damages of any type whatsoever related to or arising from this website or any use of this website or of any website or resource linked to, referenced, or accessed through this website. This exclusion and waiver of liability applies to all causes of action, whether based in contract, warranty, tort, or any other legal theories.
NamasteyHomes is a marketplace and provides an online platform to end customers to book hotels, homestays, serviced apartments, resorts, and any other alternate accommodations. Since NamasteyHomes is only the facilitator to connect customers with service providers, NamasteyHomes does not guarantee the availability or quality of any services as it is listed by a service provider and the control lies with the service provider for listing and managing those services on NamasteyHomes Platform.
All the information pertaining to the hotel including the category of the hotel, images, room type, amenities, and facilities available at the hotel are as per the information provided by the hotel to NamasteyHomes. Any discrepancy that may exist between the website pictures and actual settings of the hotel or any discrepancy or mishap/misbehavior between the user and the hotel staff shall be raised by the User with the hotel directly and shall be resolved between the User and the hotel. NamasteyHomes will have no responsibility in that process of resolution and shall not take any liability for such discrepancies.
Intellectual Property
All information, content, and material contained in the Website or Services including but not limited to trademarks, copyrights, patents, and designs and all other forms of proprietary and nonproprietary information provided by you or NamasteyHomes in facilitating the services is the sole intellectual property of NamasteyHomes. All trademarks, service marks, trade names, and trade dress are proprietary to NamasteyHomes. No information, content, or material from the Website and/or Services may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without NamasteyHomes’s express written permission.
Third Party Links
The Website may contain links to third-party websites or resources. You acknowledge and agree that NamasteyHomes is not responsible or liable for the correctness or accuracy of information available on such websites. Any links to such websites or resources would only be for information purposes only. NamasteyHomes shall not be responsible for any risk arising from your use of any such websites or resources or the content, products, or services available on such websites or resources. The user of the Website is requested to verify the accuracy of all information on their own before undertaking any reliance on such information of such websites or resources.
Feedback
NamasteyHomes encourages you to provide feedback, comments, and suggestions for improvements to the Site and Services (“Feedback”). Submission of Feedback may be made by emailing us at infonamasteyhomes0@gmail.com .
User Policies
Guests need to choose proper First & Last Name while making reservations with NamasteyHomes. Hotels have the right to cancel the booking if the name on the booking confirmation voucher does not match with the address proof presented by the guest at the hotel during check-in, and no refund will be provided by NamasteyHomes, be it partial or prepaid payment in such cases.
Safety Guidelines – Providing Safe & Hygienic Stay Experience at all properties:
Clean And Hygienic Room
– Every room is deep cleaned and sanitized prior to each check-in and post each check-out as per guidelines of WHO.
– All furniture, including tables, sofas, beds, and furnishings including curtains, pillows, and linens are cleaned and sanitized.
– All amenities and items in the rooms, cupboards, and bathrooms are sanitized prior to check-in of guest. Fresh, sanitized toiletries are placed for each guest.
– Face masks and gloves can be made available to guests on request.
Trained Staff
– Strict Staff training is being provided to all the hotel employees.
– Social Distancing norm is followed by all the staff at the hotel as per the guidelines
– All staff at the hotel are provided with training on maintaining hand hygiene & Social distancing.
– Temperature check is done for all the staff in the hotel premises every day.
– Front-desk, Housekeeping, and all the service staff to wear proper facemask and hand gloves all the time.
Guest Rules
– Strict social distancing to be followed maintaining a minimum distance of 6 feet and hygiene norms must be followed across the property.
– All guests are required to wear face masks in public areas.
– Guests must follow the government recommended practices for coughing and sneezing. Spitting is strictly prohibited on the premises and in the property vehicles and is punishable by law.
– Temperature checks will be conducted every time a guest enters the property. Should the temperature be higher than 99 degrees, along with other symptoms, including but not limited to coughing, sneezing, and shortness of breath, entry to the property will be denied and the guest will be assisted to visit the nearest hospital or healthcare facility.
– Most public area doors will be left open to avoid physical contact. Please do not touch or close the doors in public areas.
– Certain areas including Gym, Swimming pool, etc. may be temporarily non-operational. Please do not use those areas where entry is restricted.
– Guests are requested to sanitize their mobile phones, credit cards, etc. with wipes/sanitizers placed in various locations across the property.
Coupon Policies
11th Stay Free (Hourly Stay)
– The 11th stay free amount will be equal to the average of the last 10 base prices paid by the customer.
– Customer will bear the cost difference if the 11th stay base price is more than the average of the last 10 paid base prices.
– Customer will lose the cost difference if the 11th stay base price is lesser than the average of the last 10 paid base prices.
– Total sum of all discounts availed by customer from 1st to 10th booking will be deducted in Free 11th Stay Calculation.
– The 11th stay or any free stay will not be counted towards receiving the next free stay.
– A maximum of 1 stay can be redeemed at once for free stay.
– Customer will be responsible to pay the full convenience fee and applicable taxes.
– We request every customer to have a single account to claim the free stay. NamasteyHomes reserves the right to act in case of noticing a duplicate account.
– NamasteyHomes reserves the right to make changes in the offer.
